Terms of service

Overview

This website is operated by marnelle.co.uk. Throughout the site, the terms "we", "us" and "our" refer to marnelle.co.uk. marnelle.co.uk offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, guidelines and notices stated here.

By visiting our website and/or purchasing anything from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including these additional terms and policies referenced herein and/or which are accessible via hyperlink. These Terms of Service apply to all users of the Site, including, but not limited to, users who are browsers, vendors, customers, sellers and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, you may not access the Site or use any of the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can view the most recent version of the Terms of Service on this page at any time. We reserve the right to update, change or replace parts of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with an online e-commerce platform that enables us to sell our products and services to you.

Section 1 - Terms for the online store

By agreeing to these Terms of Use, you represent that you are of legal age in the state or province in which you live, or that you are of legal age in the state or province in which you live, and that you have given us your consent to allow any of your minor relatives to use this website.

You may not use our Products for any illegal or unauthorized purpose, nor, by using the Service, may you violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit worms or viruses or other code of a destructive nature.

Violation or breach of any of the Terms will result in immediate termination of your Services.

Section 2 - General terms

We reserve the right to refuse service to anyone for any reason at any time.

You agree that your content (not including credit card information) may be transmitted unencrypted and involve (a) transmissions over various networks; and (b) changes to comply with and accommodate technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over the network.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, completeness and timeliness of the information

We are not responsible if the information made available on this website is not accurate, complete or current. The material on this website is intended for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information.

Any reliance on the material on this website is at your own risk.

This website may contain historical information. Historical information is necessarily not current and is only intended as a reference. We reserve the right to change the content of this page at any time, but we have no obligation to update the information on our website. You agree that it is your responsibility to keep abreast of changes to our website.

Section 4 - Changes in the service and prices

The prices of our products are subject to change without notice.

We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice.

We are not liable to you or any third party for any changes, price changes, suspension or termination of the Service.

Section 5 - Products or services

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and may only be returned or exchanged in accordance with our returns policy.

We have made every effort to display the colors and images of our products displayed in the store as accurately as possible. We cannot guarantee that your computer monitor's display of colors will be accurate.

We reserve the right, but have no obligation, to restrict the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the number of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of products or services on this site is void where prohibited.

We do not guarantee that the quality of products, services, information or other materials that you purchase or obtain will meet your expectations, or that any errors in the service will be corrected.

Further information can be found at https://marnelle.co.uk/pages/payment-policy and https://marnelle.co.uk/policies/shipping-policy

Section 6 - Accuracy of billing and account information

We reserve the right to reject any order you place with us. We may, at our sole discretion, limit or cancel the quantity purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or the billing address/telephone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by resellers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to update your account information and other information, including email address and credit card number and expiration date, so that we can complete your transactions and contact you if necessary.

For more information, see our return policy at https://marnelle.co.uk/policies/refund-policy

Section 7 - Additional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever as a result of or related to your use of optional third-party tools.

Any use of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms of the tools offered by the applicable third party provider(s).

We may also in the future offer new services and/or features through the Site (including the release of new tools and resources). Such new functions and/or services shall also be subject to these terms of service.

Section 8 - Links to third parties

Certain types of content, products and services available through our Service may contain material from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating their content or accuracy, and we do not guarantee and will not have any responsibility or liability for any third-party materials or websites, or for any other third party material, products or services.

We are not responsible for any damages related to the purchase or use of goods, services, resources, content or other transactions made in connection with third party websites. Please read the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

Section 9 - User comments, feedback and other submissions

If, at our request, you submit certain specific entries (such as entries to contests) or, without our request, submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, post or otherwise (collectively "Comments"), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate and otherwise use any Comments you submit to us in any medium. We are and shall be under no obligation to (1) keep any Comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we deem, in our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property rights or these terms of use.

You agree that your comments will not infringe any third party's rights, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, or contain any computer viruses or other harmful software that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate yourself or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 10 - Personal information

Your submission of personal information through the store is subject to our privacy policy. To view our privacy policy, visit https://marnelle.co.uk/policies/privacy-policy

Section 11 - Errors, inaccuracies and omissions

Sometimes there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if the information in the Service or on any related website is inaccurate at any time without notice (including after you submit your order).

We undertake no obligation to update, change or clarify information in the Service or on any related website, including but not limited to pricing information, unless required by law. No specified update or update date used in the Service or on a related website shall be taken to mean that information in the Service or on a related website has been changed or updated.

Section 12 - Prohibited use

In addition to any other prohibitions set forth in the Terms of Service, it is prohibited to use the website or its content: (a) for illegal purposes; (b) to encourage others to perform or participate in illegal acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, degrade, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit any virus or other type of malicious code that will or may be used in a manner that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal data of others; (i) to spam, phish, pharm, spoof, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that we may from time to time remove the Service indefinitely or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall marnelle.co.uk, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify marnelle.co.uk and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by a third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 - Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 - The price

During the validity period stated in the offer, the prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates.

Notwithstanding the previous paragraph, the operator may offer products or services with variable prices that are subject to fluctuations in the financial market and over which the operator has no influence. This liability for price fluctuations and the fact that the stated prices are guide prices will be explicitly mentioned in the offer.

Price increases within three months after the conclusion of the contract are only permitted if they are due to legal regulations or provisions.

Price increases from three months after the conclusion of the contract are only allowed if the operator has agreed to them and:

1. they result from legal regulations or provisions; or
2. the consumer has the right to terminate the contract with effect from the day on which the price increase takes effect.

According to Article 5, Paragraph 1 of the 1968 VAT Act, the place of delivery is the country where transportation begins. In this case, the delivery takes place outside the EU. Subsequently, the postal or courier service will collect the import VAT and/or customs clearance costs from the customer. Therefore, the operator does not charge VAT.

All prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors. In the event of printing and typographical errors, the operator is not obliged to supply the product at the incorrect price.

Section 17 - Applicable law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Section 18 - Changes to the terms of use

You can view the most recent version of the Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 19 - Identity of the founder

For further questions, please contact us at:

Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, the Netherlands
E-mail: support@marnelle.co.uk
Telephone: +44 20 3996 2931

Chamber of Commerce number: 82232393
VAT number: NL862386780B01
Company name: GT Ecom B.V.
Store name: Marnelle

Opening hours:
Monday–Friday: 8:00 AM–6:00 PM GMT
Saturday–Sunday: Closed
Public holidays: Closed