Contact Us
As a founder-led startup, every customer interaction matters to us. Whether you need styling advice, have a question about a fabric, or need help tracking an order, you'll be communicating with our dedicated, in-house team—not an impersonal call center.
Get In Touch With The Marnelle Team
We’re always happy to hear from you. For the fastest response, we recommend including your Order Number (if applicable) in your message!
| Contact Method | Detail |
|---|---|
| Email (Best for detailed questions) | support@marnelle.co.uk |
| Phone (For quick support during business hours) | +44 20 3996 2931 |
| Customer Service Hours | Monday–Friday: 8:00 AM–6:00 PM GMT |
We’ve also included a contact form below — just fill it in, and we will respond to you within 24 hours.
If you're reaching out about an order, including your order number will help us assist you faster!
Contact Form
Quick Links & Resources
Looking for something specific? We might have a faster answer for you:
- Sizing Help? Head over to our detailed Size Guide for fit tips.
- Quick Answers? Check out our Frequently Asked Questions (FAQ).
- Where's My Order? Use our Track My Order page for instant updates.
For further questions, please contact us at:
Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, the Netherlands
E-mail: support@marnelle.co.uk
Telephone: +44 20 3996 2931
Chamber of Commerce number: 82232393
VAT number: NL862386780B01
Company name: GT Ecom B.V.
Store name: Marnelle
Opening hours:
Monday–Friday: 8:00 AM–6:00 PM GMT
Saturday–Sunday: Closed
Public holidays: Closed